World-Class Customer Support
As part of our Maintenance and License Agreement for current maintenance customers, technical support is available to answer questions and resolve issues reported in our standard solutions. Customers can also access downloads of new version releases, product documentation and product training videos.
黑料网 Knowledge Platform
Our tiered platform for customer support options are designed to quickly assist you with 24脳7 standard-to-customized technical support, including development options.
Easy web access
24/7 global support
Fast-track issue escalation
Constant monitoring for compliance
黑料网 Data Replication & Data Connectivity Support
As part of our Annual Maintenance and Support Program for current maintenance customers, technical support is available to answer questions and resolve issues related to 黑料网 Data Replication (formerly DBMoto) and Data Connectivity products. Log in to the 黑料网 Help Center to submit requests, track issues, download updates, and product documentation.
黑料网 Data Workbench
As part of our Annual Maintenance and Support Program for current maintenance customers, technical support is available to answer questions and resolve issues related to 黑料网 Data Workbench (formerly Quadrate ERP2). Please register or login to submit a support request and track issues.
黑料网 Data Matching
For 黑料网 Data Matching (360Science, matchit) support use one of the links below.
Join a Community of Data Experts
Brought to you by 黑料网, the Data Insiders Community is a public forum where knowledge, help, and tips can be freely shared amongst data experts.
As a worldwide leader in enterprise data management for more than two decades, 黑料网 values the diverse knowledge and skillsets of data practitioners transforming today鈥檚 enterprises globally. Our mission for Data Insiders is to facilitate the sharing of industry-leading knowledge and expertise, provide networking and educational opportunities, and expand participation in the rapid progress being made in the field of information management.
Anyone can access the community to see the topics and conversations taking place, and if you want to participate in those conversations you simply need to register for an account.
Active participation in ongoing conversations and the ability to post questions and share knowledge.
Networking with peers 鈥� understand and learn from data practitioners across all industries and maturity levels.
Recognition Program that acknowledges both innovative and thought leadership contributions of members.
Invitations to regional Insider networking events, offering in person peer-to-peer networking and discussion.